Shipping
SHIPPING
Delivery time is approximated
WE DO NOT SHIP TO PO BOXES
EU - DHL EXPRESS
1-4 business days (Tracking number provided)
US - USPS SHIPPING
2-3 Business Days
WORLDWIDE
Full Tracking worldwide.
DHL Express service WORLDWIDE 3-5 Business days. Delays depending on the country may occur.
Please allow up to 48 hours for processing orders and to receive tracking number/Confirmation of order shipment, and up 72hrs for it to shipped out.
We are not liable for wrong information given to us when shipping information is asked in check out point. If you do not provide the right shipping address we are not required to refund. Please make sure all your shipping information is correct before finalising order.
All our packages require a signature on delivery.
We strive for your complete satisfaction. If the products you have purchased is defective, you may return them within 14 days from the date of delivery.
Returns for exchanges are possible if all the following conditions are met:
• The merchandise you want to return was purchased from sageswm.com
• Your return is submitted within 14 days from the date of delivery
• The items are in their original condition and have not been worn, used, or altered
• The items have not been used in photo shoots, social media posts, online, commercially, or for personal gain. All packaging shipped with your order must be returned
• Any additional materials (shoe bags, etc.) are returned along with the merchandise
• The items are shipped back in their original packaging
• The return shipment takes place within 14 days from the date the return is authorized
• The return is shipped from the same country in which the item was purchased
If your return does not meet any of the above conditions, the package will be sent back to you, and no exchange will be issued.
Additionally, SAGE SWIM cannot be held responsible for the loss, theft, or damage of the returned package.